Last updated: 06/09/2026

Milayen (“we,” “us,” or “our”) operates www.milayen.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our Site.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide to Us

  • Contact information: name, email address, phone number, shipping and billing address.
  • Order information: items purchased, size/color selections, order history, customization details (if applicable).
  • Payment information: processed securely through third-party payment processors (e.g., Shopify Payments, PayPal, Stripe). We do not store full credit card numbers on our servers.
  • Communications: messages you send us via email, contact forms, or customer support chat.
  • Marketing preferences: if you subscribe to our newsletter or SMS updates.

1.2 Information Collected Automatically

When you browse our Site, we automatically collect certain data via cookies, pixels, and similar technologies, including:

  • IP address, browser type, device type, operating system.
  • Pages viewed, time spent on Site, referring/exit pages, click behavior.
  • Approximate geographic location (based on IP address).

1.3 Information from Third Parties

We may receive information about you from:

  • Payment processors (transaction confirmation, fraud-risk flags).
  • Marketing and analytics partners (e.g., Meta, Google, TikTok) for ad performance and retargeting.
  • Print-on-demand fulfillment partners (for order production and shipping).

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders.
  • Communicate with you about your order, account, or customer service requests.
  • Send marketing communications, promotions, and product updates (you may opt out at any time).
  • Improve our Site, products, and customer experience.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.
  • Comply with legal obligations, resolve disputes, and enforce our Terms of Service.
  • Run and measure advertising campaigns (including retargeting ads on third-party platforms).

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our Site, remember your preferences, analyze traffic, and personalize advertising. This may include:

  • Essential cookies (cart, checkout, login sessions).
  • Analytics cookies (e.g., Google Analytics).
  • Advertising/retargeting cookies (e.g., Meta Pixel, TikTok Pixel, Google Ads).

You can control cookies through your browser settings; however, disabling cookies may affect Site functionality. Where required by law, we will present a cookie consent banner allowing you to manage your preferences.

4. How We Share Your Information

We do not sell your personal information for money. We may share your information with:

  • Service providers: payment processors, print-on-demand/fulfillment partners (e.g., Printful, Printify, or similar), shipping carriers, email/SMS marketing platforms, customer support tools, and website hosting providers — solely to operate our business.
  • Advertising and analytics partners: to measure ad performance and deliver relevant advertising, which may be considered a “sale” or “share” of data under certain state laws (e.g., California). See Section 6 for your rights regarding this.
  • Legal and safety purposes: to comply with applicable law, respond to legal process, or protect the rights, property, and safety of our company, customers, or others.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements, resolve disputes, and enforce our agreements.

6. Your Privacy Rights

6.1 For All US Customers

You may:

  • Request access to, correction of, or deletion of your personal information.
  • Opt out of marketing emails at any time using the “unsubscribe” link, or reply “STOP” to opt out of SMS.

6.2 California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose.
  • Request deletion of your personal information, subject to certain exceptions.
  • Correct inaccurate personal information.
  • Opt out of the “sale” or “sharing” of personal information (including for cross-context behavioral advertising).
  • Non-discrimination for exercising your privacy rights.

To exercise these rights, contact us at [email protected]. We may need to verify your identity before processing your request.

6.3 Other States

Residents of certain other US states (e.g., Virginia, Colorado, Connecticut, Utah) may have similar rights under applicable state privacy laws. Contact us to exercise these rights.

7. Children’s Privacy

Our Site is not directed to children under the age of 13 (or 16 where applicable), and we do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.

10. International Visitors

Our Site is hosted and operated in the United States. If you access our Site from outside the US, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised “Last updated” date. Continued use of our Site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at:

Milayen – Email: [email protected]